Cancellation Policy
Cancellation policy
1. Right of cancellation
You have the right to cancel your contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
To exercise your right of withdrawal, you must inform us,
Pro Schütz GmbH
Jaguarring 6
23795 Bad Segeberg
GERMANY
+49 (0) 4551 9633662
schuetz@proschuetz.com
by means of a clear statement (e.g., a letter sent by post or an email) of your decision to withdraw from this contract.
2. Sample withdrawal form
You can use the following sample withdrawal form, but this is not mandatory.
DOWNLOAD SAMPLE WITHDRAWAL FORM HERE
You can also fill out and submit the sample withdrawal form or another clear statement electronically on our website [please insert exact Internet address]. If you make use of this option, we will immediately send you (e.g., by email) a confirmation of receipt of such a withdrawal.
To comply with the withdrawal period, it is sufficient that you send the notification of your exercise of the right of withdrawal before the expiry of the withdrawal period.
3. Consequences of revocation
If you revoke this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we receive notification of your withdrawal from this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.
You shall bear the direct costs of returning the goods. You shall only be liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that is not necessary for testing their condition, properties, and functionality.
You shall only be liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that is not necessary for testing their condition, properties, and functionality.